Privacy Policy

Welcome to Joint Personal Computers (JPC).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information when you interact with our store:

  • Personal Information: Name, phone number, email address, shipping and billing address.

  • Order Information: Products purchased, payment method (without storing your card details), and transaction history.

  • Technical Information: IP address, browser type, device information, and cookies to improve user experience.

  • Communication Data: Any messages, reviews, or inquiries you send via our website, social media, or WhatsApp.

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How We Use Your Information?

We use the information we collect to:

  • Process and deliver your orders.

  • Communicate order updates, shipping details, and promotions.

  • Improve website performance and personalize your shopping experience.

  • Ensure fraud prevention and secure transactions.

  • Respond to your inquiries and provide customer support.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our website.
You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

Data Protection

We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure.
All payment information is processed securely through trusted third-party payment gateways. We do not store your debit/credit card information.

Sharing Your Information

We respect your privacy.
Your information is never sold or shared with third parties, except:

  • With trusted partners who help us process payments or deliver your orders.

  • When required by law or government authorities.

Your Rights

You have the right to:

  • Access or request correction of your personal data.

  • Request deletion of your personal data from our records.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us via email or WhatsApp.

Payments, Returns, and Warranty

  • Payments are processed securely via third-party gateways (e.g., Bank Transfer, Easypaisa, JazzCash).

  • Refunds or returns are handled according to our Return & Warranty Policy.

  • Virtual services or digital products (like consultation or accessories) are non-refundable.

  • Prices may change due to currency fluctuation or market conditions.